AI and Gen Z are at the heart of the future workforce

In the next 5 years, Gen Z young people with skills in using artificial intelligence (AI) will make up the majority of workers globally.

From the beginning of 2023 until now, the global technology market has cut more than 94,000 jobs, even at Big Tech such as Microsoft, Alphabet, Meta, or Amazon. In particular, Meta (parent company of Facebook, Instagram, and WhatsApp) terminated the contracts of more than 11,000 workers, equivalent to 10% of the total workforce, and Google fired over 12,000 employees. Social network X (Twitter) even cut up to 80% of its staff, meaning about 6,000 people lost their jobs.

However, the revenue and profits of the above technology corporations did not decrease, but increased more than in previous years. Experts point out that GenAI (General AI – generative AI technology ) plays a core role in this process, helping businesses optimize costs and resources while still ensuring business targets.

According to research firm McKinsey, up to 30% of current working hours in the US could be automated by 2030. Goldman Sachs believes that up to 300 million jobs can be automated using artificial intelligence. Another report also shows that more than 88% of global businesses have applied AI in human resource management and operations, of which about 44% use AI to support the review and selection of potential candidates.

On a global scale, GenAI has become an emerging workforce and is penetrating the market very quickly. Not only is it artificial AI or automation equipment and software this term is also used by experts when referring to the generation of Gen Z workers with skills in using artificial intelligence.

The young generation of Gen Z (those born in 1997 and later) is quickly catching up with the AI ​​wave, has skills in using GenAI, and is considered the priority recruitment force globally today with 72% of people skilled in using generative artificial intelligence accepted into applied positions (report by Generative AI Snapshot Research). Sharing at the Human Resources – Technology Conference (TalentX) 2023 taking place in Hanoi on November 15, Mr. Hoang Nam Tien, Vice Chairman of FPT University Council commented: “Businesses will have big changes in management.” HR, focusing on retaining Gen Z with AI skills to sustain growth.”

In the next 5 years, 50% of the global workforce will belong to the Gen Z generation and they are becoming the driving force forcing businesses to change to become more relevant to reality.

Ms. Nguyen Thi Thu Hien, Customer Relations Director of the online learning platform Udemy Business, said there has been a remarkable development in learning AI-related skills today.

Human resources issues in the digital age are being focused on by businesses more than ever. Employee-centric philosophy and strategies are increasingly applied with the help of technology solutions. A survey by the employment social network LinkedIn showed that 66% of human resource managers and recruiters positively evaluated the effectiveness of AI application technology personnel.

By bringing artificial intelligence into the management and evaluation of human resources, many businesses have built programs to increase employees’ work experience, plan training, develop people, and advance their career paths. career in a suitable and personalized way for each employee.

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