Recent reports from TechSpot highlight a significant issue that has emerged after upgrading to the latest version of Windows, specifically Windows 11 24H2. This problem may lead to the freezing and inoperability of Microsoft Office applications like Word and Excel, primarily due to a conflict with the latest update of CrowdStrike’s Falcon software.
It is important to note that this issue predominantly affects business users and managed IT environments, while individual users are not expected to experience these complications.
Microsoft is currently investigating the matter and is working closely with CrowdStrike to resolve the conflict. In the interim, CrowdStrike has opted to disable the security policy that triggered the error and advises users to consider delaying their upgrade to Windows 11 24H2.
This is not an isolated incident; earlier this year, CrowdStrike’s software was implicated in a separate issue that led to more than 8 million computers worldwide experiencing the ‘blue screen of death’ (BSOD), significantly disrupting operations for many organizations.
This situation serves as a reminder of the potential risks associated with updating operating systems and security software. Users are encouraged to thoroughly review information and heed recommendations from their providers before proceeding with any upgrades.