Intel is in a precarious position as it faces the potential for a class action lawsuit stemming from issues with its Raptor Lake CPU line, as reported by TechSpot. The 13th and 14th generations of this CPU line have encountered crashes and instability due to a flawed microcode algorithm, leading to increased product return rates and significant disruptions to businesses over the past year.
To address this issue, Intel has released a patch to prevent further damage to unaffected CPUs. However, affected CPUs will need to be replaced. Abington Cole + Ellery, a renowned law firm with expertise in intellectual property and class actions, is investigating the prospect of suing Intel and is urging affected users to reach out if they have not received product return support (RMA) from Intel.
While Intel asserts that it has processed all valid RMA requests, there have been instances of denied RMAs. If enough users come forward, a class-action lawsuit could unfold. However, should Intel lose the case, individual compensations may not be substantial, as seen in a previous similar lawsuit involving AMD’s Bulldozer chip, where users received around $35 or less.
This incident compounds Intel’s existing challenges, including the company’s recent global layoffs of thousands of employees as part of cost-saving measures.